Refund Policy
Our commitment to customer satisfaction
Effective Date: 8/3/2025
30-Day Money-Back Guarantee
We stand behind the quality of our email deliverability analysis. If you're not satisfied with your audit results within 30 days of purchase, we'll provide a full refund.
Refund Eligibility
- Request made within 30 days of purchase
- Account in good standing with no violations of our Terms of Service
- Reasonable attempt to implement our recommendations
How to Request a Refund
To request a refund, please contact us at admin@fixmymails.com with your order details and reason for the refund request.
Processing Time
Approved refunds will be processed within 5-7 business days and credited back to your original payment method.
Subscription Cancellations
You can cancel your subscription at any time. You'll continue to have access to the service until the end of your current billing period.
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us at admin@fixmymails.com